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Home :: Terms & Conditions

Terms & Conditions

RETURNS AND REFUNDS
The majority of the goods we sell are reclaimed or salvaged from working or agricultural environments. They will have received little if any treatments from ourselves. These goods are predominantly for outdoor use, however if you are intending to use indoors, you may wish to carry out some minor cosmetic work before use.

It is important that you satisfy yourself as to the condition, quality and function of the goods and that they are suitable for the purpose and use required. If you are not sure then please ask before purchase.

You have 7 days during which time you may cancel your order in writing. After that, any returns will be at our discretion and may be subject to a restocking charge. All costs including carriage will be deducted from any refund.

Goods will only be accepted for return in the same condition as when purchased. Goods must be returned within 14 days from receipt in original packaging and will be subject to inspection before any refund is made.

In the case of new goods, full refund, excluding carriage costs, will be given subject to the goods being returned in unused and sound condition within 7 days.

New goods which prove to be faulty will be replaced subject to such goods being returned in the same condition as delivered.

DELIVERY
Delivery and packaging will be charged at cost. Prices are calculated by weight up to 30kg. Heavy or large items will be priced individually on request.

Delivery is to the buyer's premises only and does not include any positioning or locating. In the case of heavy items it is the buyer's responsibility to ensure adequate unloading facilities are available.

PROVENANCE
We endeavour to provide information regarding the age and history of reclaimed items but this is based on our opinion only. We give no guarantee as to the accuracy of this information and no reliance should be placed upon it.

RECEIPT OF GOODS
Goods must be inspected upon delivery and any damage or shortage should be notified immediately. This should be followed by letter or email. Damage must be clearly noted upon the delivery notes when signing for goods. Goods signed as being in good condition when received cannot later be returned as damaged. Check before you sign. We will not be responsible for damage reported after that period. We can not accept responsibility for goods that you nominate can be delivered without signature.

We will endeavour to package despatched items to ensure they arrive in good condition. However, certain items such as glass or of a fragile nature can break in transit and cannot be insured for carriage. Therefore carriage is at the buyers risk and we cannot be held responsible for any breakages.

VAT All prices include VAT at the current rate.

All prices displayed are in pounds sterling.